Frequently Asked Questions
Find answers regarding our luxury garments, shipping, custom sizing, and authentication.
How do I select the perfect fit?
Please refer to our official Apparel Size Guide which lists exact chest, length, and shoulder width measurements. For most shirts and hoodies, we offer premium true-to-size and luxury oversized fits.
What are the delivery charges and times?
We offer express shipping across Bangladesh. Inside Dhaka, delivery takes 24-48 hours. Outside Dhaka, delivery takes 2-4 business days. COD (Cash on Delivery) is fully supported nationwide.
Are your premium products authentic?
Yes! Every single item undergoes physical checks for fabrication, weight, seams, and finishing before dispatch. We source directly from authorized manufacturers to ensure 100% authentic quality standards.
Can I return or exchange my order?
Absolutely. We provide a hassle-free 7-day exchange window. Read our detailed Returns & Exchange Policy for instructions on claims.